Aug 20, 2020
MAKE YOUR HOTEL SAFE FROM CORONA VIRUS
With government lifting restrictions slowly and gradually, Hotels and Restaurants which have been shut for months now will open up too. The fear of getting infected from corona virus in the hotels will be the main cause of low occupancy for a long time to come. Hoteliers need to take precautions and also work towards making your customers assured of the safety measures being adopted. Understand that this deadly respiratory illness which now spreads from person to person through the air, personal contact and touching a surface needs strict implementation of social distancing and intensified cleaning. Here we list some key points to make your hotel safe from corona virus. 1. Everything will take a back seat but CLEANLINESS Every nook and corner of your hotel needs routine cleaning now. That pen on the front desk to the elevator button, everything needs to be disinfected every now and then. i. Switch to disinfectants products that have been approved according to the latest guidelines. ii. Guest rooms, Public Spaces, Club areas and meeting rooms needs routine cleaning. iii. Disinfectants to be used in doing laundry. iv. High touch areas such as tables in lobby, buttons on elevators, vending machines, front desk, room keys etc. need special attention.
2. Make your Staff Aware i. Train your staff to be vigilant enough to know the symptoms of corona virus. ii. Tell them about the latest guidelines. iii. There is a surge of various new products and disinfectants, train them to use them effectively; for example, some products need to stay on the surface for a particular period of time. iv. Keep check on your staff and guest’s health for they may be infected. 3. Services i. Bring a change in your services to implement social distancing. ii. That firm handshake now needs to be replaced with a Namaste. iii. Buffet also needs to stop as it can act as the center for the spread of virus in your hotel. iv. Make post signage to remind your guests and workers to wash hand frequently and practice social distancing. v. Install sanitizer stations or hand rub dispensers. vi. Your inventory now should include sanitizers and masks. vii. You should check for the symptoms of the virus when the guest checks in and on the doubt ask them to get a check up in the nearby clinic.
4. Maintain the Record i. Keep track of all the guest and staff movement. ii. It is specially needed if any one of them is found to be COVID positive and information is required as who all came in contact with that person. iii. This data needs to be maintained for at least 90 days. iv. Also keep the track of all your supplies. Know if they are delivered with complete safety and precautions.
5. Latest Guidelines i. Stay informed about the latest guidelines from the government. ii. Implement them and let your customer know about it. iii. One can also consult with local and county health departments to effectively work on the guidelines. OneMenu with its services of In-Room Dining, smooth check ins and outs, and housekeeping through the mobile app will definitely contribute to make your Hotel safe from corona virus as it reduces physical touch points in public places.